Privacy Policy
Last Updated: June 2026
Welcome to CareShop BD. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website.
1. Information We Collect
We may collect the following information:
- Full Name
- Phone Number
- Email Address
- Billing and Shipping Address
- Prescription Images and Medical Documents
- Order and Purchase History
- Payment Information (processed securely through payment gateways)
- Device and Browser Information
- IP Address and Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify prescriptions and healthcare-related requests
- Provide customer support
- Improve our products and services
- Send order updates and important notifications
- Prevent fraud and ensure website security
- Comply with legal and regulatory requirements
3. Prescription and Medical Information
When you upload a prescription or medical document, you consent to its use solely for processing medication orders and healthcare-related services. We treat such information with strict confidentiality and take reasonable measures to protect it.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system can be guaranteed 100% secure.
6. Third-Party Services
We may use trusted third-party services, including:
- Payment gateways
- Shipping and delivery partners
- Analytics services
- Customer communication platforms
These third parties may have access to information necessary to perform their services but are not permitted to use it for other purposes.
7. Information Sharing
We do not sell, rent, or trade your personal information to third parties. Information may only be shared when:
- Required by law
- Necessary to complete your order
- Needed to protect our legal rights or prevent fraud
8. Data Retention
We retain personal information only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our policies.
9. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your personal data where legally permitted
- Withdraw consent for certain data processing activities
To make such requests, please contact us.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian supervision.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.