Terms & Conditions
Last Updated: June 2026
Welcome to CareShop BD. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing, browsing, or placing an order through CareShop BD, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Services
CareShop BD provides healthcare-related products, medicines, wellness products, prescription processing, and related services through its online platform.
3. Prescription Medicines
- Prescription medicines will only be dispensed upon submission of a valid prescription from a licensed medical practitioner.
- CareShop BD reserves the right to verify prescriptions before processing orders.
- Orders containing prescription medicines may be cancelled if the prescription is invalid, incomplete, or cannot be verified.
4. Product Information
We strive to ensure that all product descriptions, images, prices, and availability information are accurate. However, errors may occasionally occur, and we reserve the right to correct them without prior notice.
5. Orders and Payments
- All orders are subject to acceptance and availability.
- Prices displayed on the website are subject to change without notice.
- Full payment may be required before order processing and shipment.
- CareShop BD reserves the right to refuse or cancel any order at its discretion.
6. Delivery Policy
- Delivery times are estimates and may vary depending on location, weather conditions, public holidays, or courier delays.
- Customers must provide accurate delivery information.
- CareShop BD is not responsible for delays caused by incorrect customer information or circumstances beyond our control.
7. Returns and Refunds
- Due to health and safety regulations, medicines and healthcare products may not be eligible for return once delivered.
- Refunds or replacements may be provided in cases of damaged, incorrect, or defective products, subject to verification.
- Customers should report any issues within 24 hours of receiving the order.
8. User Responsibilities
You agree:
- To provide accurate and complete information.
- Not to misuse the website or attempt unauthorized access.
- Not to upload false, fraudulent, or misleading prescriptions.
- To comply with all applicable laws and regulations.
9. Limitation of Liability
CareShop BD shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
10. Medical Disclaimer
Information provided on this website is for general informational purposes only and should not be considered medical advice.
Always consult a qualified physician, pharmacist, or healthcare professional regarding any medical condition, treatment, or medication.
11. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of CareShop BD and is protected by applicable intellectual property laws.
12. Privacy
Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.
13. Changes to Terms
CareShop BD reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with the revised date.
14. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the People’s Republic of Bangladesh.